Objective of Sahakar Samvad Portal

Sahakar Samvad, an initiative by The Maharashtra State Co-operative Housing Federation Ltd., is a dedicated online platform designed to address grievances within the co-operative housing societies of Maharashtra. Our primary objective is to establish a seamless and transparent mechanism through which members, prospective members, and other stakeholders can raise their concerns related to matters falling within the jurisdiction of the Registrar of Co-operative Housing Societies..

Key Features:

Grievance Submission: Sahakar Samvad allows easy and convenient submission of grievances by any member or prospective member of a co-operative housing society. Individuals can provide comprehensive details of their complaint within a concise 200-word description or upload relevant documents up to 1 MB, ensuring clarity and effective understanding of the issue at hand.

Charges and Utilization: A nominal fee of ₹50 is applicable for filing each complaint. The charges collected from members will be utilized for the maintenance and updates of the portal and for providing training and education to members of cooperative housing societies exclusively.

Empowering Co-operative Education: The funds collected through the grievance posting charges will also be utilized to provide co-operative education and training exclusively to the members of housing cooperatives. These educational programs will aim to enhance members' understanding of the Maharashtra Co-operative Societies Act, 1960, Rules, Byelaws, and other relevant regulations.

Effective Redirection and Monitoring: Once a complaint is submitted on Sahakar Samvad, it will be automatically directed to the concerned Joint/Deputy/Assistant Registrar of Co-operative Societies. Controlling concerned higher officers will actively monitor the complaints, ensuring timely and appropriate actions are taken in response.

Transparent Tracking: Complainants can easily track the status of their grievances at any time, promoting transparency and accountability in the grievance resolution process.

Support from District Federations: District Federations of co-operative housing societies will actively collaborate with Sahakar Samvad. They will provide guidance, support, and essential training to housing societies as required, with the ultimate goal of reducing grievances and fostering a cooperative living environment.

Promoting Co-operative Spirit: Sahakar Samvad will not only serve as a grievance resolution platform but also function as a comprehensive resource hub for co- operative education. It will provide valuable information on co-operative principles, empowering members with knowledge to strengthen their understanding of the co- operative movement.

Our vision for Sahakar Samvad is to build a resilient and united co-operative community that thrives on mutual cooperation, informed decision-making, and effective dispute resolution. By utilizing the grievance posting charges for portal maintenance and educational initiatives, we aim to create a sustainable and self- sufficient platform that benefits the entire cooperative housing society ecosystem in Maharashtra.

Together, we envision a future of harmonious co-operative living in a better and inclusive environment