Redressal Process

A member can submit application of written complaint to any member of the office bearer. After receiving the complaint, the committee will take decision on it in its immediate meeting and thereafter that decision will be communicated to the concerned member within 15 days.

If the concerned member was not satisfied on the decision communicated by the committee, or no contact was made by the committee within 15 days in this regard, then the member of the committee can contact to the complaint redressal committee formed by the Annual General Body Meeting. If a member is not satisfied with composition and powers of such committee, then the complainant member can contact the authorized officers as per nature of the complaint.

To Registrar –

  • Registration of Society on misrepresentation
  • Non-issuance of the Share Certificates.
  • Refusal of Membership.
  • No registration of nomination by the society.
  • Non-Occupancy charges.
  • Demand of excess premium for transfers.
  • Non supply of copies of the record and documents.
  • Tampering, suppression and destruction of the records of the Society.
  • Non acceptance of the cheques or any other correspondence by the committee.
  • Non preparation of the annual accounts/reports, within the prescribed period;
  • Misappropriation/Misapplication of the funds of the society.
  • Investment of funds without prior permission.
  • Reconciliation of account.
  • Audit
  • Non conducting of election before expiry of the term of the committee.
  • Rejection of Nomination.
  • Non calling of general body meeting within prescribed period.
  • Not calling of Managing Committee as prescribed in laws.
  • Resignation of the committee.
  • Any other, like matters which falls within jurisdiction of the Registrar.

Once online filed your complaint will be directed to the concerned Joint/Deputy/ Assistant Registrar of Co-operative Societies for action and resolution. Rest assured that all complaints will be tracked, monitored, and confirmed by controlling officers to ensure timely action.

Use the "Track Your Complaint” section to monitor the status and progress of your filed complaint. Access real-time updates on the actions taken by the concerned authorities.

A nominal fee of ₹50 is applicable for filing each complaint. The charges collected from members will be utilized for the maintenance and updates of the portal and for providing training and education to members of cooperative housing societies exclusively.